Do you use this import method?
We would like to confirm these instructions, and update if necessary. Please contact Support if you are using this method.
General Procedure:
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Log on to your Globex trading software.
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Select the appropriate Time Period and click the Display History button.
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Use Edit, Select All (Ctrl-A shortcut) to select the entire page... or ...Use your mouse to select the report table. Please make sure you select the field name header line.
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Copy the report data to the Windows clipboard. Click Edit, Copy or use the <Ctrl-C> shortcut.
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Run TradeLog.
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Go to the Account tab at the top and click the from Excel button.
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